Good rental

借りる時と返す時ぐたまたま同じスタッフさんで、早く手続き出来てラッキーでした。ハロウィーンに近い時期で、ディスプレイが可愛かった。

お約束通りで文句無し。

A relatively large local rental company. There's no on-site location at the airport, so a shuttle is needed. The store is not far and easy to find as it's on the main exit route from the airport. Confirming the terminal with the rental company is essential to avoid long waits. Upon arrival, you'll need to call them, so a certain level of English is required.

Great service

We were pleasantly surprised with the vehicle a being a relatively new car which was perfect for our needs.

Very prompt with their response to our email queries.

The car I got was full of scratches n dents which have not been repaired, but when I returned the car, they straight away pointed at a 4-inch line at the bottom of the passenger door which I didn’t even notice as all other scratches seemed more noticeable than that. They claimed that I caused the little line n I was charged $500 for the repair n 2 days loss of rental. I have been renting cars quite a number of times since the last 2 years in Cairns, and all the other car rental companies didn’t even check or maybe just ignored those little scratches that was obviously not even the hirer’s fault. I don’t mind being charged if the car I got was a new one with a clean body n no scratch at all.

As usual, no hassle n everything was smooth