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Please explain a charge on my Credit Card!!!

Reviewed: Thu, Jun 16, 2022
About AVIS: 10.0 /10
All good except for an unauthorised and unexplained debit of $60 on my credit card 3 days after our return. Car was returned with full tank, no damage. Am seeking explanation and refund from you!!
About QEEQ: 10.0 /10
Reply by Qeeq:
Thank you for your comment. The extra charge is for one way fee, which is payable upon collection. If you have any questions, please kindly feel free to contact with us. Have a great day!
Compact | Ford Focus or similar

Relevant Reviews on AVIS in United States

Baird Andrew

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Reviewed: Sat, Aug 3, 2024
About AVIS: 10.0 /10
Very good.
About QEEQ: 10.0 /10

Rudolf Sophia

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Reviewed: Fri, Jul 26, 2024
About AVIS: 2.0 /10
I waited for an hour, and the car still hadn't returned. Poor service.

Simon Gibson

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Reviewed: Fri, May 10, 2024
About AVIS: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Ursula Partridge

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Reviewed: Tue, Aug 22, 2017
About AVIS: 2.0 /10
When I picked up the car, I had a lot of luggage. The counter staff suggested I switch to a bigger car. I thought the car he recommended was too expensive, so I declined. Then he took me to see a Kia SUV and said it was only $50 a day. Since the price was similar to my original booking, I agreed. But I was shocked to see the final bill was over $800 for 8 days. This is outright deception! It's partly my fault for trusting him because he seemed very enthusiastic, and I didn't scrutinize the documents after repeatedly confirming it was $50 a day. It seems shameless people exist everywhere. I've learned my lesson.

SG.PARK

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Economy | Kia Soul or similar
Reviewed: Thu, Nov 3, 2022
“I used it very well and I was happy.When can I get the $200 for Deposit back after returning the veh”
About AVIS: 8.0 /10
When can I get the $200 for Deposit back after returning the vehicle to the airport garage? It's been 2 days since I returned the car, but my card doesn't collect $200. Please check and return it.
About QEEQ: 8.0 /10
When can I get the $200 for Deposit back after returning the vehicle to the airport garage? It's been 2 days since I returned the car, but my card doesn't collect $200. Please check and return it.

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