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Please explain a charge on my Credit Card!!!

Reviewed: Thu, Jun 16, 2022
About Avis: 10.0 /10
All good except for an unauthorised and unexplained debit of $60 on my credit card 3 days after our return. Car was returned with full tank, no damage. Am seeking explanation and refund from you!!
About QEEQ: 10.0 /10
Reply by Qeeq:
Thank you for your comment. The extra charge is for one way fee, which is payable upon collection. If you have any questions, please kindly feel free to contact with us. Have a great day!
Compact | Ford Focus or similar

Relevant Reviews on Avis in United States

Dolores Samuel

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Reviewed: Thu, May 22, 2025
About Avis: 10.0 /10
I am very satisfied. The staff were friendly, and the car pickup process was quick.
About QEEQ: 10.0 /10

Jo Bessie

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Reviewed: Wed, Feb 5, 2025
About Avis: 10.0 /10
The staff had a good attitude.
About QEEQ: 10.0 /10

Kelly Yale

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Reviewed: Tue, Jan 1, 2019
About Avis: 6.0 /10
About QEEQ: 10.0 /10

Cecilia Arnold

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Reviewed: Thu, Aug 23, 2018
About Avis: 8.0 /10
Returning the car was exceptionally quick.

P.Dearing

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Economy | Kia Rio or similar
Reviewed: Thu, Nov 16, 2023
“Good service marred by a poor quality vehicle.”
About Avis: 5.0 /10
I use Avis in Europe but the car picked up in Dallas was in poor condition - holes in seats, many scratches & small dents, scuffed alloys etc. I won’t be selecting them again in the US. In fairness the pick-up and drop off process was smooth and the staff obliging.
About QEEQ: 10.0 /10
Easy to use and the WhatsApp chat process was excellent.

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