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Please explain a charge on my Credit Card!!!

Reviewed: Thu, Jun 16, 2022
About Avis: 10.0 /10
All good except for an unauthorised and unexplained debit of $60 on my credit card 3 days after our return. Car was returned with full tank, no damage. Am seeking explanation and refund from you!!
About QEEQ: 10.0 /10
Reply by Qeeq:
Thank you for your comment. The extra charge is for one way fee, which is payable upon collection. If you have any questions, please kindly feel free to contact with us. Have a great day!
Compact | Ford Focus or similar

Relevant Reviews on Avis in United States

Anonymous

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Reviewed: Sun, Jun 28, 2026
About Avis: 10.0 /10
Super happy with the whole experience.
About QEEQ: 10.0 /10

Anonymous

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Reviewed: Thu, Jun 4, 2026
About Avis: 10.0 /10
Awesome experience! Budget had a crazy long line, probably at least an hour and a half wait. Avis was super quick, and on top of that, it ended up cheaper than Budget for the same price range!
About QEEQ: 10.0 /10

View more >
Medium SUV | Ford Edge or similar
Reviewed: Mon, Dec 16, 2024
“Good experience till I realise the scam by Avis.”
About Avis: 9.0 /10
All was good till I realise Avis simply added almost triple the amount of we agreed price to my booking, 300 for one way fee which I had in original voucher with QEEQ and another 500 or so of unknown charges. Only extra I ordered was for toll pass. I think they even charged me gas which I ordered full to full and returned it full of course. Was fan of them before but this was a disaster!
About QEEQ: 10.0 /10
Let’s see how QEEQ works with complains - if they will be on the side of their actual customer, I will give them a positive feedback.

Carol Hamlet

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Reviewed: Mon, Sep 23, 2019
About Avis: 2.0 /10

Lennon Jimmy

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Reviewed: Thu, Jul 11, 2019
About Avis: 10.0 /10
Due to a delayed flight, our car pickup time was changed. Customer service responded promptly and helped us reschedule the pickup time with the store. After landing, we followed the instructions and easily found the Avis pickup spot. There were few people in line, and the salesperson did not push any insurance. Overall, we were very satisfied.
About QEEQ: 10.0 /10

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