Lookimg forward to next time.

Clean the DAM WINDOWS

Much To Much Time Waiting To Get To Counter, Even Longer Wasted Time At Counter, They Keep Trying To Sell You Plans Ya Really Don't Need . Will Not Use Them Again. FOR SURE. Need To Teach The Guy That Checked Me Out When I Picked Up Car Some Manners

The only complaint I have is an employee's attitude at rental site upon pickup.

Transaction was smooth will use again.

depressing agent as I walk in. Grumpy agent despite my efforts to be cheerful. The agent talk in short sentences in heavy accent in whisper. He appeared to be annoyed the whole time. I feel like we had disturbed him for coming in. Never offer a smile from beginning to end. Horrible service! Return car agent move super slow again not cheerful or friendly although his demeanor was slightly better than the check out agent. I get a sense that Fox rent a car agents are lazy, hate their job and does not like customers.

I was happy with the customer service I received when picking up the car. The counter person was friendly and professional and the representative at the gate was very helpful in reviewing the car with me. Both made the process go quickly and got me on my way to start enjoying Vegas! Kudos to both representatives. The return went just as smoothly, the representative there was polite and professional, we walked around the car together and she printed out my receipt and told me what charges and credits to expect on my credit card. Overall great service. The only thing I wasn't happy with was having to take two shuttles from the airport to the car rental place.