Great service nice car to drive

Phone numbers are not accurate, it does not go directly to Mascot office. And when it does, no one picks up.

Customer service was amazing and tried their best to arrange for alternatives and kept calling Ace car rental for us while we were waiting to be picked up from Sydney international airport for more than an hour to get hold of them.

The car was not cleaned. There was quite some rubbish (for example old food) in the middle compartment.

Good as usual

It was my very first experience with booking a car and getting it. My best friend was travelling to Sydney and she has a walking disability. The team at the counter was extremely cooperative in arranging for the car well in time. We got an up-grade because we didnt had time for the initially allocated car to be cleaned; which was a really amazing thing. Our trip was made comfortable. Keep up the great work

The price drop surely did magic for us. The booking and getting the car was easy and swift

The Ace car was in extremely poor condition. I had to get a staff member to come out and list some more dents/scratches that weren’t previously listed which delayed my departure

All good

Staff are friendly and recommended some attractions for our road trip to Gold Coast

Everything is great