QEEQ and AVIS made our rental easy, cost-competitive and pleasant.

Excellent

Excellent service

Terrible company. They accused me of smoking in the car even though I didn't and claimed there was a smoke smell. When I lost something, they told me they searched twice but couldn't find it, yet we found it right under the seat. They treat Chinese customers very differently compared to foreigners. When I went to pick up the car, a foreigner was returning theirs and the process was simply asking if there were any issues, to which the foreigner said no and handed over the keys. When it was my turn to return the car, they inspected it inside and out and again accused me of smoking in the car. I've been driving in Australia for three years and have never smoked in my car. I will never rent from this terrible company again.

The car rental and return procedures are very convenient.

Like: short notice to get hire car for the weekend, no other agency could supply a small car with 2 days notice, plus the Avis rent was very reasonable
Dislike: all good