Very smooth. Car upgraded and wife was allowed to drive for no extra cost.

Fast and hassle-free.

Very satisfied. They provided a high-spec hybrid Highlander. Easy to drive, handled full loads in Tasmania, and ensured a safe journey.

Excellent. The car was in great condition and drove smoothly throughout the trip.

Since I frequently travel to Australia, and this year alone I've been there three times, I still recommend Hertz. The downside of AVIS is that the full insurance has to be purchased through QEEQ, and if there's an accident, you have to pay upfront and get reimbursed after returning to the country. This is a disadvantage compared to Hertz, where their full insurance allows you to not worry about anything.