The remote key provided with the car had issues. Initially, I thought the battery was dead, but the rental company refused to replace it. I had to use the physical key to start the car, and every time I did, the horn would blare. Even after I paid to replace the battery, it still didn't work. This severely impacted my experience.

I didn't use this reservation at all! I booked the wrong date, starting on the 31st, so I made a new reservation and canceled this one! Canceled, got it? One driver's license, one person, renting two cars at the same time?

Self-service car pickup, no need to queue, very fast, and no insurance upselling. It was the most pleasant car rental experience.

There were cars available in the same group but they only offered them after charging extra.

Convenient and fast, very good service attitude