Poor service, bald illegal tyres on vehicle and no drop off details

C.Doherty

Ireland

Reviewed: Sun, Apr 28, 2019

About Easirent: 3.7 /10

There was no courtesy bus on the day of our arrival and I got a taxi to the hire car base. The attendant asked me did I get a receipt and when I hadn't, did not reimburse me for the fare.The car tyres were bald on the front outside edges. I showed this to the booking attendant. He said there was no other vehicles and they were ok. He then marked them on the condition report. When I lost my key (and later found) in Donegal - they said the spare key was in Liverpool??? When I returned the car - I later found out it was a different location. The attendant said the tyres would be replaced immediately. EasiRent hired me a car that was both dangerous and unroadworthy

Compact | Ford Focus Estate or similar

1 days rental

Relevant Reviews on Easirent Dublin Airport

K.Wrench

Ireland

2-day rental

Mini | Fiat 500 or similar

Reviewed: Tue, Nov 8, 2022

“Poor”

About Easirent: 6.0 /10

First car was in poor condition externally. Within 5 mins a warning light came on and I had to return it. Replacement car also had a tyre warning light come on within 30 mins of driving. Pick up from airport took over 30 mins Drop off - I had to wait in the dark for someone to move 3 cars after they checked mine before being taken to the airport. 2 days after drop off of the car where no issues were raised I couldn’t use my credit card - 2100 euro still held against it. Emailed easirent - no reply

About QEEQ: 10.0 /10

R.ZABORNIAK

Ireland

1 days rental

Intermediate | Kia Optima or similar

Reviewed: Sun, Sep 22, 2019

“no documents provided, unacceptable !”

About Easirent: 7.6 /10

NEVER RECEIVED MY AGREEMENT - I asked several times, this is unacceptable! I was promised by the person at the counter that agreement will be sent next day! never was! I am still waiting, for the invoice as well.

Ireland

1 days rental

Intermediate | Ford Mondeo or similar

Reviewed: Thu, May 2, 2019

“Good but with some hassle”

About Easirent: 7.0 /10

Need to advise customers at check in the time it may take from drop off the airport terminal. There seems to be only one van so fir us it was about a 25 min wait, which is a long time if you are in a rush. You could walk to the terminal in less time.

About QEEQ: 8.0 /10

Ireland

1 days rental

Compact | Ford Focus or similar

Reviewed: Fri, Jan 25, 2019

“Con men !!!!”

About Easirent: 2.0 /10

Con men don’t both, very cheap, I had excess insurance so they were pissedoff that I didn’t take out insurance when I dropped it off they found a scrape that was already there but wasn’t on the paper work so had to fork out £400 so they could make money from me. I will very use again and beware