Poor service, bald illegal tyres on vehicle and no drop off details

C.Doherty

Ireland

Reviewed: Sun, Apr 28, 2019

About Easirent: 3.7 /10

There was no courtesy bus on the day of our arrival and I got a taxi to the hire car base. The attendant asked me did I get a receipt and when I hadn't, did not reimburse me for the fare.The car tyres were bald on the front outside edges. I showed this to the booking attendant. He said there was no other vehicles and they were ok. He then marked them on the condition report. When I lost my key (and later found) in Donegal - they said the spare key was in Liverpool??? When I returned the car - I later found out it was a different location. The attendant said the tyres would be replaced immediately. EasiRent hired me a car that was both dangerous and unroadworthy

Compact | Ford Focus Estate or similar

1 days rental

Relevant Reviews on Easirent Dublin Airport

Judith Gracie

Ireland

1 days rental

Reviewed: Sat, Jul 19, 2025

About Easirent: 8.0 /10

It's okay. Waited an hour for luggage and rescheduled the pickup time smoothly by phone. Waited half an hour for the rental company's shuttle bus at the airport.

About QEEQ: 10.0 /10

Tim Pearce

Ireland

6-day rental

Compact | Ford Focus or similar

Reviewed: Thu, May 30, 2024

“Will not be recommending either company to any one”

About Easirent: 7.0 /10

See description of QEEQ, as both as bad as each other.

C.Halligan

Ireland

1 days rental

Economy | Fiat 500l or similar

Reviewed: Mon, May 27, 2019

About Easirent: 8.7 /10

We are still waiting for our money back regarding the taxi transfer from the airport. We hope this is imminent. The insurance was a little high for a day!

David Long D.Long

Ireland

1 days rental

Intermediate | Ford Mondeo or similar

Reviewed: Thu, Feb 21, 2019

“Great customer service. Will certainly return again.”

About Easirent: 10.0 /10

I write reviews quite a lot and I am very alert to customer service. This is my first rental with easyrentcars. From my airport transit to my car pick up the van driver Derek was very polite and courteous and provided guidance on drop off detail with ease. I collected my car from Andre from Brazil who made the whole process very straight forward and once again in a polite and relaxed manner. Overall the rental was stress free. The vehicle was very modern and clean and drove amazing. The drop off was also seamless and the staff there were polite and talkative. Over fantastic keep up the good work and hopefully I can find a nice price for my next visit in March.

About QEEQ: 10.0 /10

PK Lim

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Jul 19, 2018

“Good value, excellent services”

About Easirent: 10.0 /10

Like: Excellent car condition, friendly staff, clear instructions, especially returning staff very friendly
Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer

Poor service, bald illegal tyres on vehicle and no drop off details

Relevant Reviews on Easirent Dublin Airport

Pay for Car Rentals with Crypto