Overall, it was okay! I've rented from Ace many times because it's cheap. The location is not inside the airport, so you need to take a shuttle bus. The pick-up spot has changed, it's no longer at the 15-minute free zone, but now it's at the right side of the international arrivals exit where the big buses and hotel shuttles are, which is closer. The car is a bit old, but the service is good. It's fine.

The counter staff were not sure about car category and tried to offer lower category!!. Also, they should maintain courtesy and should not give remarks about clients' countries of origin that might not be acceptable.

Excellent as usual

Car is full of minor scratches, but working fine. interior cleanliness can be improved as back seats are slightly stained.

Very smooth and easy booking process.

I chose an economy vehicle but were forced to take an SUV. Something about a “surprise vehicle” but I chose an economy vehicle online. I ended up paying alot more for fuel than I budgeted for.