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Live chat Email us Service Code: 7559702312
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Reviewed: Fri, Sep 9, 2022
About ACE Rental Cars: 5.0 /10
Phone numbers are not accurate, it does not go directly to Mascot office. And when it does, no one picks up.
About QEEQ: 10.0 /10
Customer service was amazing and tried their best to arrange for alternatives and kept calling Ace car rental for us while we were waiting to be picked up from Sydney international airport for more than an hour to get hold of them.
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve. Thank you for your feedback. We look forward to serving you better next time.
Compact | Mystery car or similar

Relevant Reviews on ACE Rental Cars Sydney Airport

Hayden Johnson

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Reviewed: Sun, Mar 16, 2025
About ACE Rental Cars: 2.0 /10
About QEEQ: 10.0 /10

M.Coull

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Compact | Hyundai i30 or similar
Reviewed: Tue, Aug 16, 2022
“Very happy. Okay”
About ACE Rental Cars: 10.0 /10
We received an upgraded vehicle which was appreciated.
About QEEQ: 10.0 /10

R.STINSON

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Sat, Nov 9, 2019
“value for money”
About ACE Rental Cars: 8.0 /10
please keep up your good work
About QEEQ: 8.0 /10
please keep up your good work

View more >
Economy | Toyota Corolla Hatchback or similar
Reviewed: Tue, May 7, 2019
“Toyota car was good to drive but was NOT presentable when visiting friends and relatives.”
About ACE Rental Cars: 7.3 /10
From call to ACE for Shuttle to reaching ACE cars for pickup was almost 1 hour. Wait time of almost 40min at Domestic Airport Shuttle area. The car was picked up at night time and we did not notice the body work and external condition until following morning and found it to below over expectation and requirement.
About QEEQ: 8.0 /10

S.Zuercher

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Sun, Mar 17, 2019
About ACE Rental Cars: 9.7 /10
The only disadvantage of ACE Rental Cars was their pick-up-location. Since i booked the car not directly after my flight, i had no shuttle-bus. And there's no public transport going to ACE Rental Cars. So I needed to walk 30 minutes. But all in all i am very happy with ACE and would do it again.
About QEEQ: 8.0 /10

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