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Live chat Email us Service Code: 9879430132
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Reviewed: Fri, Sep 9, 2022
About ACE Rental Cars: 5.0 /10
Phone numbers are not accurate, it does not go directly to Mascot office. And when it does, no one picks up.
About QEEQ: 10.0 /10
Customer service was amazing and tried their best to arrange for alternatives and kept calling Ace car rental for us while we were waiting to be picked up from Sydney international airport for more than an hour to get hold of them.
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve. Thank you for your feedback. We look forward to serving you better next time.
Compact | Mystery car or similar

Relevant Reviews on ACE Rental Cars Sydney Airport

Claude Kipling

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Reviewed: Mon, Sep 23, 2019
About ACE Rental Cars: 6.0 /10

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Mon, Dec 30, 2019
“Good car rental”
About ACE Rental Cars: 10.0 /10
Good car rental
About QEEQ: 10.0 /10

Marat

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Wed, Sep 25, 2019
“Despite that it's good to save some money with Virgin, Qantas gives better experience, same here...”
About ACE Rental Cars: 7.0 /10
The one thing about the car: I did not like the smell, although it was clean and in a good condition, however I think cleaning could have been better to remove the smell. Pick up was quick. Drop off: didn't find the entrance straight away, had to U-turn, no clear large title at the entrance. Also had to wait for a while for stuff member to get ready to serve me. Staff does not meet you at the entrance, no guiding showing where to go, figure out yourself.
About QEEQ: 10.0 /10

M.Barcellos Monteiro Steglich

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Tue, Sep 17, 2019
“The pickup and dropoff of Ace was terrible. But all the rest was good”
About ACE Rental Cars: 6.3 /10
The pick up and drop off service is terrible! You should be more organised and fast. Also use the right communications
About QEEQ: 10.0 /10
All good

A.Omran

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Compact SUV | Toyota RAV4 or similar
Reviewed: Tue, Aug 6, 2019
About ACE Rental Cars: 5.0 /10
Long time to get the car.

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