A very good experience

The pickup address provided by Zuzuche was incorrect, which led me to the wrong location. After contacting them, the rental company sent someone to pick me up and take me to get the car. The rental location was very far from the Heraklion port. I originally planned to walk to the port after returning the car. Due to the new return point being very far from the port, walking there was not possible, so I had to pay an additional 10 euros to the rental company for someone to pick up the car from the port. Additionally, the car wasn't provided with a full tank of gas, which was inconvenient as I had to be very cautious not to overfill the tank each time I refueled.

Car was in very poor condition in and out, the worst thing was the smell inside the car that won't go away even after windows left open overnight.. Replacement car was offered after contacting Green motion which was good.

Counter staff were nice. The procedure takes a lot of time. A lot of forms were to be signed. A full to full tank is the most easy way to return the car. I got a car with a nearly empty tank.

A full to full tank form differs from the green motion form.

Very disappointed, customer service was appalling, various issues and do not want to waste any more time on this. Will never hire a vehicle from them again.

Green Motion were uncontactable. We were not arriving on a flight because we were already on Rhodes so we needed to contact them regarding picking up the car at the airport. We tried 17 times and got no reply from Green Motion. A lady from a different car rental company helped us to find them. This is not a good start to a car hire experience!!!