A very good experience

The attitude was quite unfriendly, forcing us to buy additional insurance. They don't rent cars without an international driving permit and didn't even look at the translation. Once the insurance was upgraded, it was fine. Clearly a scam.

This shop didn't mind me renting two cars under the same name as long as I had enough drivers with valid licenses. However, the charges were confusing. I booked through the mobile app, and the car rental platform pre-paid RMB 427 per car. The order showed I had to pay EUR 256.74 per car at the store, but I ended up paying EUR 286.5 per car along with a deposit of EUR 806 per car on my credit card. The deposit hasn't been refunded even after returning the cars, which caused my credit card to max out, forcing me to change names for car rentals in Crete and Santorini.

It was okay.

A credit card guarantee of $865 is required, only Visa is accepted, not MasterCard. Due to insufficient credit limit, I had to purchase insurance for 15 euros and put down a cash deposit of 150 euros.

We received a new Opel which was great. The representative told us to take pictures of any damage rather than come out and inspect it with us. There were no issues at drop off with the damage we saw at pickup. They charge an extra fee for offhour drop off at the airport despite that there were multiple representatives who were already at the counter when we arrived to drop off the car. We also had to wait for them to go to the parking lot and inspect the car.