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Live chat Email us Service Code: 9443730132
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let down by additional charges

Reviewed: Mon, Apr 29, 2019
About Advantage: 8.0 /10
When arriving at service desk to collect I was asked if I needed tolls paid upfront. I explained where I was staying and only travelling local except for a few days. I was told tolls were all around the area of my villa and be going through 3 regularly. I was told $9.99 a day which seemed high, however had bumped charges for extra taxes etc that accumulated a lot higher. This took advantage of me after a long travel day. I was only told negatives of not taking the pass by being told if I passed a toll and not paid I would be charged $25 admin on each toll. I was also told horror stories of people being faced with hundreds of pounds bills on return to uk from tolls and charges. I had pages and pages of document on a small pad to try and read and was rushed through as the service attendant was constantly having calls from someone to log out of the system. He said he was just finishing dealing with me and they rang yet again. I felt pushed into this which is very unfair and took advantage.
Compact SUV | Toyota RAV4 or similar

Relevant Reviews on Advantage Orlando International Airport

k.Wraithmell

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Compact SUV | Toyota RAV4 or similar
Reviewed: Fri, Mar 13, 2020
“Not up to expectations”
About Advantage: 6.7 /10
On collection the type of car rented not available offered upgrade to salon wanted a higher car for ease of getting in and out which was unavailable.They then tried very hard to sell me extra 3rd party insurance at 14£ a day for 30days this selling pressure after a long flight I could have done without.The attitude of the staff was very poor then had to go to other terminal to pick up car I will definitely never use advantage again.I have been visiting USA for 30years and this was the worst rental company I have ever had the misfortune to book with
About QEEQ: 9.0 /10
Should vet rental companys better

Mervyn

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Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Wed, Dec 11, 2019
“Advantage = Appaling”
About Advantage: 5.3 /10
Guy at counter said card would be charged $200 deposit, then tried charging $440 to card, when questioned he said I had NO insurance cover for vehicle, a lie as after insisting that I was not paying a Dollar more than I had pre paid he the printed out thecontract which showed the cover paid for. I got an Intermediate car not the Compact booked but probably only because it was out of state registered and had body damage on the drivers door. Trying to find the Advantage section in the garage takes ages as the signage is useless. Counter staff need to tell you how to find the car not try ripping you off with lies. A crap company I will be reluctant to use again.
About QEEQ: 10.0 /10
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B.ORAHAM

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Compact SUV | Toyota RAV4 or similar
Reviewed: Sat, Oct 19, 2019
“Do not rent a car from Advantage”
About Advantage: 3.0 /10
The Advantage staff at the counter insisted that I need to buy their insurance despite of having super cover insurance and telling me that the police will fine me for not having proper insurance, after I denied he started showing a very bad attitude. I was given a smaller car, dirty and involved in an accident. This is a second time having a very bad experience with Advantage.
About QEEQ: 10.0 /10
Everything was excellent.
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c.kirkham

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Wed, May 22, 2019
“Tried to sell me toll pass & lied about toll cameras as we leave the airport, just so he can scam.”
About Advantage: 5.3 /10
Get staff NOT TO LIE about tolls at the airport

M.MacLeod

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Compact SUV | Toyota RAV4 or similar
Reviewed: Wed, Mar 13, 2019
“Frustrating”
About Advantage: 5.7 /10
Extra charge for spouse is very bad. No others do this!!! Also, I rented a RAV4 or equivalent and the Mitsubichi offered had much less storage capacity and would not hold the luggage so had to upgrade. Very disappointing
About QEEQ: 8.0 /10

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