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Live chat Email us Service Code: 3070802171
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Search for Drive On Holidays Car Rentals in Ponta Delgada

Cuidado con drive on holidays de ponta delgado

Reviewed: Wed, Sep 21, 2022
About Drive On Holidays: 8.0 /10
El coche era lo que esperaba, lo que sin duda no me esperaba fue el trato recibido, ya había visto que a la clienta anterior no la trataron muy amablemente, pero sin duda no me esperaba que nos tratasen tan mal, 2 de los 3 trabajadores son persona súper desagradables, hubo un malentendido en la comunicación en inglés, y el que nos atendió empezó a gritarnos y diciéndonos que queríamos estafarlo y que le estábamos mintiendo, cuando ya me habían quitado ya los 880€ de la cuenta para el depósito. Había hecho la reserva por Internet con la tarjeta de crédito y al llegar a la recogida solo llevaba la tarjeta de crédito en el móvil, por lo que pagué el deposito con la de débito porque su datafono no tiene contactless y como no era la misma el tío empezó a decirnos que si nos pensábamos que era una broma y que ahora no iba a poder devolvernos la fianza porque no es la misma tarjeta , después de un intercambio de palabras y diciéndole que no pasaba nada, llamábamos a la policía para solucionar el malentendido al final nos dieron el coche y nos fuimos, al devolver el coche efectivamente no hubo ningún problema para la devolución de la fianza. Sin duda no recomiendo el alquiler de drive on holidays de ponta delgada
About QEEQ: 10.0 /10
Todo muy bien, no me llegaba el correo de confirmación por lo que contacté con atención al cliente y me solucionaron con rapidez.
Reply by Qeeq:
Lamentamos saber que tiene experiencia infeliz. Enviaremos sus comentarios a nuestro proveedor y le pediremos que mejore. Gracias por tus comentarios. Esperamos servirle mejor la próxima vez. Si necesita ayuda, no dude en contactarnos.
Mini | Fiat 500 or similar

Relevant Reviews on Drive On Holidays in Portugal

Angela Perkin

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Reviewed: Tue, Oct 22, 2024
About Drive On Holidays: 10.0 /10
Excellent
About QEEQ: 10.0 /10

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Small SUV | Jeep Compass or similar
Reviewed: Tue, Oct 1, 2024
“Drive on Holidays will have their Insurance commision!”
About Drive On Holidays: 6.0 /10
Booked for Jeep Compass or similar. Originally they brought out another vechile, which wasn't big enough. I was told the Jeep Compass wasn't in the price range i'd paid for! Ended up with a citreon C5 Aircross which was very good. Had to buy their £270 insurance (even though i'd bought insurance with QEEQ). as they required a £3000 deposit if i didn't and £3000 sent my credit card into fraud alert after so many transactions in a short space of time.(I think they had me use my card 4 or 5 times in 2 minutes, which i'm sure is a ploy to set alarm bells at the bank). Upshot was, the insurance i bought from QEEQ was redundant.
About QEEQ: 9.0 /10
QEEQ basiclly good but I shouldn't have bought the insurance, as Drive On Holiday made it unnecerssary/worthless

Nick Arthur

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Reviewed: Wed, Jun 26, 2024
About Drive On Holidays: 4.0 /10
I chose the Toyota Corolla Hybrid because I knew fuel prices in Europe are high at 14 yuan per liter, and this car uses only 5 liters per 100 kilometers. I had rented this car before and was familiar with it. Upon reaching the store, after confirming the contract and paying the deposit, the staff informed me that they didn't have this model available. Instead, they offered me a large diesel car, which I refused. They told me that they don't have any Toyota cars at all. I asked why they made me sign the contract and charged me, only to give me a Hyundai Jeep with a 2.0-liter engine, which I didn't want. For me and my spouse, a 1.6-liter car is more than enough. Larger engines consume more fuel, and parking spaces in Europe are small. If it weren't for the hybrid, I wouldn't have considered this rental company. I wanted to cancel the order. After calling the rental company, they told me that the Jeep was also a hybrid and that they had no other cars available. I insisted that a comparable car should be hybrid-to-hybrid, same engine size. This company was terrible. The staff processing the rental left us at the counter and went to eat as soon as it hit 6 PM. Later, I had to confirm with the store manager and the rental company that the Jeep was indeed a hybrid, and I had no choice but to accept it. Not buying insurance required a 2600-euro deposit. Returning the car was quick; they had separate counters and staff for rental and return, which was quite efficient. After getting the return confirmation, I asked about the 2600-euro deposit. They said it would be refunded immediately, but I guess it will take 30 days.
About QEEQ: 10.0 /10

A.Kosonogov

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Jul 25, 2019
“In general good experience with the booking”
About Drive On Holidays: 10.0 /10
I've got a brand new Nissan Micra from Drive on Holidays. It took some time to pick up the vehicle since th here was line. However the personnel is quite efficient.
About QEEQ: 10.0 /10

Y.Lim

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Full Size Van | Mercedes-Benz Viano Guaranteed model
Reviewed: Tue, Feb 19, 2019
About Drive On Holidays: 7.3 /10
I am a terrible experience with Drive On Holidays. 1. The car was overdue for service 19000km 2. The car broke down due to no proper maintenance done; AdBlue was empty. Wasted 5 + hours for tow truck back to Drive On Holidays office and refill AdBlue. There staff are not helpful and did not offer alternative and no compensation what so ever. 3. Upsell of insurance by counter staff worth 638 Euro.
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