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Worst ever.

Reviewed: Tue, Sep 27, 2022
About AVIS: 2.0 /10
Worst car hire company I have ever dealt with. They didn’t have the car I reserved and the assistant manager (Dwaine) at Clearwater branch told me to F off when I said I wasn’t happy. They were not willing to help and just blamed the company for the poor service. I paid for a convertible and got an small SUV. Complete rip off, never deal with Avis again.
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service. Upon checking your final invoice, we noticed that it shows the car group you rented is Convertible. The final invoice has been forwarded to you. If you have any problem, please kindly advise us.
Convertible | Ford Mustang Cabrio 4 Seats or similar

Relevant Reviews on AVIS in United States

Ulysses Terry

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Reviewed: Wed, Apr 2, 2025
About AVIS: 6.0 /10
The overall service was average, and the condition of the cars was not very good. Initially, they didn't provide a vehicle from the same group, and I had to switch cars twice. The condition of the cars remained unsatisfactory.

Yedda Lucy

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Reviewed: Sun, Dec 22, 2024
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Very satisfied.
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Hamiltion O'Connor

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The major brand is reliable and straightforward. However, the originally reserved SUV was replaced with a business car, which wasn't as easy to drive.
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Eli Buck

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Reviewed: Thu, Jan 18, 2024
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Decent
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Lionel Johnson

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Reviewed: Mon, Aug 14, 2017
About AVIS: 4.0 /10
The distance from Los Angeles airport to the rental company is not far, but the line was too long and there were too few staff. We spent two hours just waiting in line. After getting the car, it had issues, and we had to return it to get a replacement. Altogether, it took three hours. It was exhausting and caused us to find accommodation only in the early morning!

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