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Search for Europcar Car Rentals in Manchester

Walking into a trap set by Europcar

Reviewed: Fri, Sep 30, 2022
About Europcar: 7.0 /10
At the end of it I feel like I’m walkinh into a trap set by Europcar after enticing me with attractive discount. Even after paying for full coverage using QEEQ platform. The counter staff refuse to recognize and insist that I have to took up full protection with Europcar. The rate for Europcar protection is almost same as the car rental. End up I have to pay double. Upon returning the vehicle, they charge me extra 1 day because I’m late by 32 minutes but they took more than 30 minutes to process my picking up. I don’t have proof when did I actually get my car but I’m quite sure when I get my car it’s over 9:30am but their system says my pickup time is 8:59am. And my return time they set at 9:31am. Just 32 minutes and I have to pay the full day of rental plus Insurance !! Lesson learnt, be very very careful with Europcar. They will find all means to charge you and maximize their profit
About QEEQ: 10.0 /10
QEEQ has been helpful. After I complain about the insurance, the process a special discount for me but that is not enough to offset what I have to pay overall.
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve. If you would like to appeal refund for the extra day, please kindly reply our email to advise us. Thank you for your understanding.
Opel Crossland X image
Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Small SUV | Opel Crossland X or similar

Relevant Reviews on Europcar MANCHESTER AIRPORT

Herbert Ted

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Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Reviewed: Mon, Jan 9, 2017
About Europcar: 10.0 /10
The only one open 24 hours

R.Caldwell

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Compact | Ford Focus or similar
Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Reviewed: Wed, Dec 7, 2022
“Very good experience”
About Europcar: 9.0 /10
Everything was quick and convenient. I took pictures of a few blemishes prior to driving the car but this was unnecessary. A very good experience!
About QEEQ: 10.0 /10
Price was good and the process worked as expected. A very good experience!
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CKT

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Compact | Hyundai Ioniq or similar
Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Reviewed: Tue, Oct 11, 2022
“Nice rental experience which was smooth and efficient.”
About Europcar: 7.0 /10
The quality of the car met my expectation. It was a hybrid car which was fuel efficient.
About QEEQ: 8.0 /10
The booking process was easy and clear. I cancelled a booking and re-booked the car and the whole process via the App was smooth.

T.Roberts

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Compact | Hyundai i30 or similar
Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Reviewed: Mon, Sep 2, 2019
“Ok”
About Europcar: 8.7 /10
The car was a little sluggish. And the headlight direction needs to be raised for night driving.
About QEEQ: 10.0 /10

Chezzer

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Compact | Hyundai i30 or similar
Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Reviewed: Tue, Jul 30, 2019
“Smooth and swift process”
About Europcar: 7.7 /10
Counter staff were very friendly and helpful and offered me an upgrade to an automatic car but didnt tell me of the extra charge until my credit card was charged for this choice of vehicle.

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