Hotfiblr

F.Hill

Australia

Reviewed: Fri, Oct 28, 2022

About Apex: 6.0 /10

Apex Car Remtal actually took ( nit blocked) $2750 bond out of credit card “as I lived within 200 km of the Apex office” - this was certainly not made clear in the booking info. This was to be returned after returning the car. I returned the car the same afternoon. After 3 days the $2750 is still not back in my account. I enquired. They said the refund can take 3-5 working days! They also did not tell me that! Terrible experience. Will never recommend this company .

About QEEQ: 8.0 /10

QRTQ did not inform Me if $2750 bond rother

Reply by Qeeq:
Thank you for your comment on our website. We are regret to learn you had unhappy experience. The deposit amount required by the location is AUD 500.00-AUD 4,000.00. And there is special requirement for renters who live in the same area as the selected rental location. We are regret that you didn't notice. If you have any questions, please kindly feel free to contact with us.

Apex

Brisbane Airport(BNE)

Brisbane

Australia

Small SUV | Hyundai Kona or similar

1 days rental

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About Apex: 10.0 /10

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Apex

Brisbane Airport(BNE)

Brisbane

Australia

Reviewed: Mon, Sep 18, 2023

“Competitive price with well known provider. Ease of booking on line.Customer service could be better”

About Apex: 9.0 /10

The only negatives: Car ordered was not available so was given a supposed upgrade but the car was smaller, but better equipped- it did the job. Slow getting processed at pick up. Staff great. Drop off quick

About QEEQ: 10.0 /10

Booking system good. I needed to delay my pick up by 24 hours, but was unable to delay drop off by 24 hours to keep contract period the same. Loss of days hire. Customer service was in Western US- I was in Australia so not ideal for resolving above mentioned issue.