Standard expectation.

Many thanks to Shiying and Lia, we had an excellent driving experience on Langkawi Island and enjoyed a wonderful holiday. They were incredibly kind, patient, and professional. The service was outstanding, and I never expected car rental and return to be so effortless. Wishing you all the best with your business!

On general everything was alright. But the car fuel wasn't pump full as stated in the agreement. End up we need to find a nearest petrol station to for refueling.

Service the car slightly more. The car that was given (produa bezza), the passenger doors lock were not working. We had to manually open the lock from the driver's door everytime we parked.

The car condition could have been better and not really up to my expectation. Especially on the rear tyres are actually quite bold and can be dangerous to drive on a rainy days. I only noticed it on the 2nd day after I pick up the car. The rental company should do a check on the car before renting it out. This could caused accident if it is not properly checked.

NA.

they said it will have a guy holding the name card just outside of the arrival hall, PLEASE do remember to have a phone number in malaysia, or at least have a wifi or using their SIM card there, and get contact by using whatsapp or something like that. it was a terrible experience that i gave them the flight number and when I go out, no one there, try to find anybody looks like picking up customer, but no use. need to contact them by phone, and they did come to the airport,but stay outside of it, if just sending whatsapp might cause you a lot of time, but if you don't have a phone, this is the only way you can do, unless you don't need the car.

hope that the detail shown in your confirmation are correct, as I didn't see anybody waiting for me outside with a name card.