Very smooth.

The counter staff at Mascot were friendly and very helpful. The windscreen was a little dirty on the inside from a previously attached GPS and stickers that had been removed.

The car was not cleaned. There was quite some rubbish (for example old food) in the middle compartment.

Good as usual

To long at pick up long queu st car shop. Didn’t explain enough car person. Driver didn’t really want to unload luggage who’s job is it I always like to help big this driver was looking and waiting . Overall whole device out of 10 a 6 Car was good no worries .

Everything was great both in syd and melb branch except syd branch pickup shuttle came so late that i missed my flight but it was also improper planning on my part. Great experience overall

From call to ACE for Shuttle to reaching ACE cars for pickup was almost 1 hour. Wait time of almost 40min at Domestic Airport Shuttle area. The car was picked up at night time and we did not notice the body work and external condition until following morning and found it to below over expectation and requirement.