Very satisfied

I rented a Ford Explorer, but it wasn't available. They gave me a Hyundai Santa Fe instead, but I found out that the trunk couldn't fit all the luggage. They later coordinated a Ford FLEX for me. I've always rented cars of the same type.

Not very satisfied with the vehicle selection; the replacement model was even worse than the originally reserved one. Contrary to the website's claim of free upgrades, the final price was higher than the preliminary quote from Zuzuche.

excelente atención, todo salí muy bien, gracias

excelente aplicación, primera vez que la utilizo, pero es muy buena los recomiendo 100%

Their prices are the cheapest available and that comes with other prices. 30 min long line of people and no cars of the type you book are part of it. Other rentals will offer you free upgrade, budget will charge you for this and give you car you dont want - in my case it was truck. Lady at the counter told me that its not too big and she is driving it her self and it got back camera for parking which is necessity in LA and that mid size SUV is too small for 3 people. When I wanted different, smaller car they offered me mustang (literally the opposite of big car). Apparently I can wait until someone return car I booked and then I can take it. I canceled my booking and went to Dollar which is very well organized. Until today Im waiting for refund from budget.