Don’t plan on renting from this company again.

From start to finish, the staff and online customer service were very professional. Every detail was handled perfectly, exceeding our expectations! Special thanks to Mr. Yuan who assisted us during the car return; he patiently answered our questions and was very accommodating. Sincere thanks to every staff member for making our trip to the Western US nearly perfect.

The company is run by Chinese people and provides explanations in Chinese throughout the process. The location for night drop-off is hard to find, causing a delay. Because we were 3 minutes late, an extra 5 hours of rental fee, $25, was charged. This price is much higher than the one we booked on Zuzuche, which feels a bit unfair.

The service was very satisfying. We arrived at midnight, and the procedures were completed quickly.

Great service with pick-up and drop-off, and they directly cooperate with QEEQ, fully acknowledging QEEQ's full insurance.

They proactively contacted me in advance to confirm the pick-up location, very responsible.