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Search for Alamo Car Rentals in San Francisco

Terrible customer service but new car

Reviewed: Mon, May 6, 2019
About Alamo: 6.7 /10
Terrible customer service, we waited in chaos for more than an hour to pick up our car in downtown San Francisco. The staff appeared to be trying but there was no system in place meaning their efforts didnt really help. On dropping off our car we spent an hour ensuring that we didnt have to pay for a GPS system that we were never given. The car was cheap to rent, a new model (but dirty inside) but the inconvenience of pick up and drop off would ensure that I will never use Alamo again
Toyota RAV4 image
Alamo
San Francisco
United States
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on Alamo San Francisco Union Square

Ternence Theresa

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Alamo
San Francisco
United States
Reviewed: Sat, Aug 17, 2024
About Alamo: 10.0 /10
The car pickup process was smooth, without any attempts to upsell insurance. The staff were very friendly. However, the reserved car model was not provided, and I got a Jeep instead. Still, the car was quite new and in great condition, so it was not a big issue.
About QEEQ: 10.0 /10

Florence Tennyson

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Alamo
San Francisco
United States
Reviewed: Thu, Aug 8, 2019
About Alamo: 10.0 /10
Great! They solved the problem promptly.

Marguerite Robin

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Alamo
San Francisco
United States
Reviewed: Mon, Nov 25, 2019
About Alamo: 10.0 /10
Self-service car pickup, the vehicle is very new, convenient return process, no additional options required.
About QEEQ: 10.0 /10

Keith Wyld(e)

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Alamo
San Francisco
United States
Reviewed: Thu, Mar 2, 2017
About Alamo: 10.0 /10
Very friendly

Caesar Dunlop

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Alamo
San Francisco
United States
Reviewed: Mon, Nov 20, 2017
About Alamo: 10.0 /10
Remember to bring an international driving permit when renting a car; without it, the rental location might refuse to rent to you. It might be possible at the airport. QEEQ's customer service said the permit needs to be mailed, but you can actually do it online and just print it out.

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