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Search for Alamo Car Rentals in San Francisco

Terrible customer service but new car

Reviewed: Mon, May 6, 2019
About Alamo: 6.7 /10
Terrible customer service, we waited in chaos for more than an hour to pick up our car in downtown San Francisco. The staff appeared to be trying but there was no system in place meaning their efforts didnt really help. On dropping off our car we spent an hour ensuring that we didnt have to pay for a GPS system that we were never given. The car was cheap to rent, a new model (but dirty inside) but the inconvenience of pick up and drop off would ensure that I will never use Alamo again
Toyota RAV4 image
Alamo
San Francisco
United States
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on Alamo San Francisco Union Square

Sara Bartholomew

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Alamo
San Francisco
United States
Reviewed: Thu, Sep 4, 2025
About Alamo: 10.0 /10
You can scan the QR code with your phone while waiting in line to fill out personal information in advance, saving a lot of time.
About QEEQ: 10.0 /10

Keith Wyld(e)

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Alamo
San Francisco
United States
Reviewed: Thu, Mar 2, 2017
About Alamo: 10.0 /10
Very friendly

Vivien Eliot

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Alamo
San Francisco
United States
Reviewed: Sat, Mar 3, 2018
About Alamo: 10.0 /10
No extra fees, good service

Emmanuel Field

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Alamo
San Francisco
United States
Reviewed: Sun, Feb 25, 2018
About Alamo: 6.0 /10

Kristin Paul

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Alamo
San Francisco
United States
Reviewed: Thu, Jun 30, 2016
About Alamo: 6.0 /10

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