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Pick up at the French side of GVA airport: be aware

Reviewed: Tue, May 7, 2019
About Alamo: 8.3 /10
The guy at the counter was by himself, so it took kinda long time to pick the car up. A very important notice: from November 2018 on, to pick the car up at the French side of the Geneva airport, you can pass through the Swiss-French border with you car reservation, no worries (coming from the Swiss side to the French one). But when you drop the car off and you want to come back to the Swiss side, you are not allowed to just walk in (unless you are catching a plane that departs from the Swiss side). That can be a nightmare. At least the staff of Alamo was really kind and gave us a ride back to Switzerland, where we could take public transportation back to our homes.
About QEEQ: 10.0 /10
Mini Van | Peugeot 5008 or similar

Relevant Reviews on Alamo Geneva Airport French Side

M.Pitt

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Small SUV | Ford Kuga 2 Doors or similar
Reviewed: Mon, Nov 25, 2019
“Great choice”
About Alamo: 10.0 /10
Great and very gentle service. The person in the desk was very kind and helpful.
About QEEQ: 10.0 /10

A.Alhajri

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Premium | Mercedes-Benz C Class or similar
Reviewed: Mon, Aug 12, 2019
About Alamo: 9.0 /10
I could not find the car I ordered and it was changed one day later. Thank you to Almo for their service.
About QEEQ: 8.0 /10
Translate the site into Arabic

R.Hughes

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Mini Van | VolksWagen Touran or similar
Reviewed: Tue, Jul 30, 2019
“Wrong kind of vehicle”
About Alamo: 5.3 /10
They didn’t supply the vehicle I’d reserved. I clearly specified mini van because we were travelling with 3 people with bikes. When we got there, we were given a car instead(Citroen c4) We could barley manage and had to unpack bikes to get them in, and travel with luggage on are knees and even in the foot well of the front. I was told vehicles weren’t available and this was same in class.....which it clearly wasn’t! When I returned the vehicle I mentioned that we had problems and they said we could get a partial refund? Hopefully we will
About QEEQ: 10.0 /10

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Compact | Ford Focus or similar
Reviewed: Sun, Jun 23, 2019
“Everything perfect”
About Alamo: 10.0 /10
Fantastic service from staff for both the pick-up and the return.
About QEEQ: 10.0 /10
Easy to use, easy to cancel and re-book without any hassle

Bernie Green

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Economy | Citroen C3 or similar
Reviewed: Sun, Jan 27, 2019
“The staff were pleasant but gave us no paperwork”
About Alamo: 7.7 /10
The staff were pleasant but gave us no paperwork nor instructions to get back to the French drop off location. We went round in circles for ages. Eventually, we found the Alamo desk on the Swiss side but they did not really help. Again we went in circles. The car itself was good but the return experience was very stressful and spoilt our return journey
About QEEQ: 7.0 /10

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