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Live chat Email us Service Code: 7452824040
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Dollar staff less than honest

Reviewed: Tue, May 7, 2019
About Dollar: 7.7 /10
Lady behind the counter told the man in front of us he needed to buy insurance and he refused saying it was included. When it was our turn we were told we weren't covered by any insurance and to buy some through dollar, I refused. She then offered to prepay for fuel even though that was already included through easyrentcars. When she actually processed the booking she couldn't avoid the fact it said that insurance was included that she tried to pretend wasn't there. The cars in our section were all old and there was only about 3-4 of them. Would never go through Dollar again.
About QEEQ: 10.0 /10
Will definitely use again.
Compact | Mazda 3 or similar

Relevant Reviews on Dollar LOS ANGELES INTL AIRPORT

Broderick Lambert

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Reviewed: Sun, Jul 13, 2025
About Dollar: 8.0 /10
There were sales pitches.
About QEEQ: 8.0 /10

Clark House

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Reviewed: Mon, Sep 30, 2024
About Dollar: 8.0 /10
Long wait time in line
About QEEQ: 10.0 /10

Enoch Doherty

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Reviewed: Tue, Dec 6, 2022
About Dollar: 8.0 /10
When I picked up the car, it was dark, and I only noticed the right fender was scratched the next day. I honestly reported it when returning the car, and the rental company processed it quickly without any hassle.

Jo Carey

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Reviewed: Wed, Aug 12, 2015
About Dollar: 10.0 /10
Procedures are convenient, car pickup and return are easy. The service was great; we rented the car for 19 days and traveled over 6,000 miles, changing cars three times without any issues.
About QEEQ: 10.0 /10

Laurel Ellis

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Reviewed: Sun, Oct 11, 2015
About Dollar: 10.0 /10
The entire car rental process took about an hour. They tried to upsell a full tank of gas, but no additional insurance. Upon request, they specifically brought out a Suburban for us. It was a 2015 model with 20,000 miles. The service was indeed very good. Returning the car at San Francisco Airport was very convenient.
About QEEQ: 10.0 /10

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