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Live chat Email us Service Code: 4440506268
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Reviewed: Wed, May 8, 2019
About ACE Rental Cars: 5.3 /10
Staff in the morning was great but made my business partner pay the insurance again. Dropping the vehicle was worse. No instruction, had to wait for 10 minus to get the car to be taken back and then the counter staff almost made me miss my connection as they could not organise the shuttle bus to drop us off at the airport. Another company driver had to step in and get me to the airport so I would miss my connection.
About QEEQ: 7.0 /10
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Sydney Airport

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Thu, Feb 13, 2020
“Cheap rental but needs to work on customer service”
About ACE Rental Cars: 7.0 /10
Lack of duty of car - was told to drive through flood waters to return the car. When asked to speak to manager about this occurence not available, and said I would be contacted the following day. Still 5 days later not contacted.
About QEEQ: 10.0 /10

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Mon, Dec 16, 2019
About ACE Rental Cars: 6.7 /10
As expected
About QEEQ: 8.0 /10
Excellent offers so far

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Wed, Aug 28, 2019
“Customer service of ACE rentals was good. The car unfortunately had a few issues”
About ACE Rental Cars: 6.3 /10
The customer service was good, after we eventually figured out where the shuttle picked up from. The automated directions were very unclear. The car smelt like an ashtray and evidently had previously had a heavy smoker in it which was a bit much. The breaks worked but sounded like the pads were getting thin.
About QEEQ: 10.0 /10

M.Heyink

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Full-Size | Toyota Camry or similar
Reviewed: Sun, Jul 28, 2019
“As experienced previously, the whole process is very smooth.”
About ACE Rental Cars: 9.7 /10
ACE have been great - the only slight critique is a small amount of confusion around the link between Hertz and ACE when it came to resolving the mechanical issue we experienced (which was dealt with quite well in the end thank you).
About QEEQ: 10.0 /10
Great!

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Wed, May 22, 2019
“As above”
About ACE Rental Cars: 8.3 /10
I chose an economy vehicle but were forced to take an SUV. Something about a “surprise vehicle” but I chose an economy vehicle online. I ended up paying alot more for fuel than I budgeted for.
About QEEQ: 8.0 /10

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