The service was excellent! During pickup, the staff patiently explained everything and accompanied me on a test drive, providing detailed guidance until I was confident driving independently. Amazing! Big thumbs up!

Counter staff was particularly efficient. We arrived at the facility with two other families, and rather than make us wait in a line, their three staff served each of us simultaneously-- at a desk where we could sit down. Quick, easy, and friendly.

Worked very well for finding best available rental price.

The vehicle was a basic model. The staff were very friendly and helpful.

Price drop didn’t come in to effect. QEEP was good. Had to cancel the original booking and re-book a bigger vehicle and the refund was done quicker than expected. Very happy with the service.

Car was in great condition. Nice to drive, 360 deg visibility, seats were comfortable, air conditioning was excellent, cruise control was easy to use. Brakes might need some attention though, they were a bit juddery.

Little bit of confusion trying to change the booking, but it got sorted in the end once I reached the right person. Other than that, the process worked a treat :)

The lady on pickup was unhelpful, and looked like she didn’t want to be there. The man on drop off was super lovely. But we wouldn’t use them ever again.

Didn’t tell me there would be a $3000 bond until AFTER the booking was made. So I couldn’t cancel and get money to rebook somewhere else in short notice. Price of car hire with insurance ended up being twice as much as expected, and we were left with no other option but to continue with the booking upon arrival.