良かった

When picking up the car, there was a slight feeling of being pressured to buy insurance. Returning the car was excellent—due to a miscalculation of time, I didn't refuel the tank fully and it was left half full, yet the rental company didn't make it an issue. They charged for half a tank. Additionally, on the way back to the airport, everything went smoothly, and they didn’t waste any of my time, promptly dropping us off at the airport.

The service was good, but the vehicle was too old (driven 200,000 kilometers). The return policy was a bit strange; you had to fill up the gas at the nearby station and provide the receipt!

The service and explanations were very good. The car would be perfect if it were in better condition.

Overall it was okay. They picked us up at the JR station and dropped us off at the airport, but the car's power was really weak. They said this is standard for driving, and Japanese toll roads and highways are quite expensive, so we didn't travel very far.

counter staff were helpful and detail in their explanation. car return was smooth and quick