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Search for Hertz Car Rentals in Miami

Nice car but in a poor condition with terrible customer service.

Reviewed: Wed, Aug 23, 2023
About Hertz: 7.0 /10
The car was very dirty. After a few days, the remote didn't work anymore and throughout the rental I had warning messages on the dashboard (the car was long due for maintenance before the rental started). The customer service was terrible.
About QEEQ: 10.0 /10
Booking was with QEEQ was perfect, as in the past (this was not my first rental with QEEQ)
Reply by Qeeq:
Thanks for your review. The service of counter staff might differ from travel high/off-season for the understaffed. Well forward it to our supplier and keep up improving it. Any inquiries, please feel free to contact us. Thanks for your feedback and look forward to seeing you next time.
Mystery car image
Hertz
Miami International Airport(MIA)
Miami
United States
Economy | Mystery car or similar

Relevant Reviews on Hertz MIAMI INTL AP

Cyril Marcus

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Hertz
Miami International Airport(MIA)
Miami
United States
Reviewed: Sat, Dec 7, 2024
About Hertz: 10.0 /10
Very satisfied with the overall service.
About QEEQ: 10.0 /10

Robin Darwin

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Hertz
Miami International Airport(MIA)
Miami
United States
Reviewed: Sun, Sep 15, 2024
About Hertz: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Hobart Gilbert

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Hertz
Miami International Airport(MIA)
Miami
United States
Reviewed: Sun, Jan 5, 2020
About Hertz: 2.0 /10
I don't understand why they charged so much! They added a significant amount of insurance without any explanation. There were too many miscellaneous and unexplained charges.

Lilith Maria

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Hertz
Miami International Airport(MIA)
Miami
United States
Reviewed: Sat, Oct 14, 2023
About Hertz: 2.0 /10
The rental branch's operating hours were incorrect; it closed at 3 AM. Although they said they'd open at 5 AM, no one showed up until 5:30 AM.

R.Sandburg

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Standard Crossover | Infiniti QX60 7Seats or similar
Hertz
Miami International Airport(MIA)
Miami
United States
Reviewed: Tue, Jul 30, 2019
“Overpaid for a smaller vehicle, had no idea who to complain to to rectify the situation.”
About Hertz: 7.0 /10
Paid extra for a vehicle that would seat 7. The car did not seat 7, it seated 5. When I spoke to the Hertz staff she indicated that the car does seat 7 and told me it has a third row seat. I went back out to the car to check and It did not. She told me the only other car they could offer me would cost an additional 100.00 per day.

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