The (free) GPS was difficult for English speakers; pickup staff (Taiwan lady) was fantastic/helpful

The store is excellent, both pickup and return are efficient, and the staff's service attitude is great. It made our self-driving trip very enjoyable.

Great ecperience with easy and smooth procedures

Easy to deal with as the counter staff speak english well and use watsapp to communicate

counter staff were helpful and detail in their explanation. car return was smooth and quick

The car was perfect for what we wanted and needed. The customer service person at pick up was really helpful, spoke English so she could explain everything we needed to know. The only issue was that our google maps gave better directions than the onboard sat nav. The sat nav kept telling something in Japanese to me, even though we had the English language turned on. So I’m not sure what it was trying to get across to me.

I was worried about using a site to book that I hadn’t previously heard of, who were giving really good prices for the vehicles we were looking at. Based on this experience, the app will be my first point of call for booking rental vehicles, even in my home country of Australia m.

car received in full tank and staff is helpful. The car GPS is easy to use if u have the tel nnmber of the location..

we are not told that insurance can buy upon arrival.