The staff was very friendly and patient. You can handle the rental at a self-service kiosk, but our domestic driving licenses still needed to be verified at a manual counter. All the fees were clearly explained, and there were no ambiguous charges. As we were about to leave the airport in the rental car, the inspector found that our selected car was still under maintenance because its license plate had expired. They immediately brought another car for us. In the process of changing cars, we carelessly left our phone in the original car. The staff quickly called the person who had taken the original car and had it returned, so we got our phone back. Overall, the car rental process was very smooth, and the staff had excellent attitudes.

The overall process of renting and returning the car was pretty smooth.

Good service

I loved the Ford Fiesta - it was comfortable and clean. Easier to operate a/c and radio than previous rentals.

I didn’t use price drop

the car was fantastic shame the sat nav is an extra cost but very fuel efficient

really lovely staff and such an easy process