Great experience

Excellent

Good, very convenient for pick-up and drop-off.

The service was good, but the wait time for picking up the car was a bit long. Also, no staff was present to check the car for any damages before handing it over, and I had to do it alone. Additionally, the fuel tank wasn't completely full, it was short by two bars. Luckily, I took a photo at that time, so I didn’t get charged extra for fuel when I returned the car. It was my first time renting a car in the US and overall, it was quite a good experience.

The car rental location at Las Vegas Airport is very convenient, with many rental company counters all in one hall. We arrived early, so there were very few people in line and the rental process was very smooth. The car pick-up hall is large with clear signage, and there were many models to choose from within the same class, at least 10 cars or more.

I had requested a car with Apple car play so as to make it easy for me to use my phone in the car. The staff just pointed to me the group of cars that I was eligible to pick up. They didn’t know which particular car could help me with my requirements.

The booking process doesn’t cover the complete costs involved. Once again the local toll charges weren’t covered.