Coche cubrió las necesidades durante el periodo de reserva

I asked for an upgrade and was very happy with it.

Platform was simple to use and also saved me money by rebooking the car for a cheaper price!

Very patient in explaining how toll fees are charged.

We were supposed to get a saloon car but they didn't have one so we had to make do with large pick up truck. We told them we wanted a car or even a SUV but they wouldn't entertain us. The girl at Avis was very unhelpful. We managed to go to Avis office in Kissimmee the following evening and they exchanged the truck for a saloon car. However the saloon car then became faulty with all electrics closing down. So no blinkers and nothing showing on dashboard. Very frightening. We had to go back again the next day and eventually got a small SUV. Terrible service from Avis at MCO.

In Orlando, the pickup was fast, the customer service was average, but car exchanges were easy.

The wait time in line was very long. There were about ten counters but only two were in service.