Excellent customer service

N.Raynor

United States

Reviewed: Mon, Jan 15, 2024

About Alamo: 10.0 /10

No waiting, quick to resolve a minor confusion because I had cancelled and rebooked for a later time

About QEEQ: 10.0 /10

Will definitely use Qeek (had a very disappointing experience with klook). Nice surprise to get a small refund for low price promise but best part was support when I needed to amend booking.

Small SUV | Toyota RAV4 or similar

2-day rental

Relevant Reviews on Alamo in United States

Todd Pansy

United States

1 days rental

Alamo

Los Angeles Airport(LAX)

Los Angeles

United States

Reviewed: Thu, Jan 12, 2017

About Alamo: 6.0 /10

The service was pretty good

Frederic Gregory

United States

1 days rental

Alamo

Dallas Fort Worth Airport(DFW)

Dallas

United States

Reviewed: Fri, Jul 21, 2017

About Alamo: 10.0 /10

Very good

About QEEQ: 10.0 /10

Valentina Bethune

United States

1 days rental

Reviewed: Fri, Aug 1, 2014

About Alamo: 10.0 /10

The staff has a strong sense of service, the procedures are simple, and there were no attempts to sell anything additional. Returning the car is very easy; you can just get out of the car and leave, and the staff doesn't even check the car. Haha.

About QEEQ: 10.0 /10

Larry Bryan

United States

1 days rental

Reviewed: Mon, Jun 1, 2015

About Alamo: 10.0 /10

They provided a very new Korean car. Although it's a Korean car, it was very comfortable to drive. They recommended a $1,000,000 third-party liability insurance which was not included in the rental order. It was $12 per day and came with a booster seat included. Considering renting a booster seat alone would cost $12 per day, I decided to take it.

About QEEQ: 10.0 /10