Excellent car rental through QEEQ with East Coast

Old and reputable rental company with decent service. The Indian guy at the counter briefly mentioned their insurance package, I just said no and that was it, no hard sell. When returning the car they didn’t nitpick the condition, and the shuttle to the airport was quick and straightforward.

No unnecessary chatter throughout the process, very reliable.

The Melbourne city branch closes at 5 PM, and they won't accept returns even a few minutes late. You have to return the car the next morning, and they charge an extra half-day rental fee.

The staff were very enthusiastic, proactively providing maps and other information about Melbourne. They also eagerly promoted full insurance. Considering that I haven't driven a right-hand drive car for two years and the traffic situation in Melbourne is quite complex, I purchased the full insurance. The vehicle was a new car with 15,000 kilometers, and it had great power.

Really amazing customer service especially the airport pickup and drop off.