Never again.

Satisfied

This is the first time renting a car from Tianyi. I rented from their company in Auckland and had a great experience, so I also rented from their company in Christchurch. Both experiences were excellent.

Pre-trip communication via WeChat was convenient, but upon arriving in Christchurch to pick up the car, it turned out to be from an agent, not A RENTALS. The agent was only responsible for providing the vehicle and did not handle any other issues. All questions had to be addressed through WeChat, which was particularly problematic when we encountered issues while picking up the car and had to wait for responses via WeChat.

Very good car experience, good condition,I booked a gasoline Alphard, and the store gave me a free upgrade to the hybrid Alphard. It’s really great！ the car is very new! The interior of the car is so clean it’s unbelievable! Friendly service staff, very enthusiastic and professional. Mobile phone charging cables and mobile phone holders are prepared for us. The procedure for picking up and returning the car is very simple. It is recommended to purchase comprehensive insurance so you don’t have to worry about scratches while driving along the way. I will choose A rentals company next time I come to New Zealand. Highly recommended!

Smooth experience, very simple operation process.

good car and good staff. very well service.

good car and good staff. very well service.