Best first time experience

Friendly staff, no issues

Everything okay till I decided to extend the rent of the car for another month spoke to a gentleman on the phone asked if I could get the same rate he said yes when I got there I put it up by 33% not happy

All good

Fair bit of paper work at pickup, relatively new car only 40K kms, notable fuel efficiency, good ride!

Good deal highly recommended

Great face to face. Shuttle collection process must be improved. I called at opening time and gave my name but it appeared that the shuttle didn't attempt to collect me or it drove past and did not collect me.

Like: Pick-up was efficient and friendly. The airport shuttle service was very convenient and our driver, Leonardo, was friendly and full of useful recommendations for our time in Sydney and the Blue Mountains. He also got us to the airport in plenty of time for departure. We rang ahead to say we our flight was soon when it came to drop-off and they were ready and waiting in the car park for us and had everything was ready to check and hand back. We will definitely be using Apex again due to the excellent and friendly customer service.
Dislike: Nothing - we were happy with every aspect of our rental experience.