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Hertz is horrible

Reviewed: Thu, May 16, 2019
About Hertz: 2.0 /10
Even though I reserved this vehicle several days in advance, when I arrived at the rental facility the gentleman at the desk laughed at me and told me good luck finding a truck. He said he has no trucks and that he would not be able to find one. I went to enterprise just a few miles away and was given the exact pick up truck that I needed and had a very smooth the rental process through Enterprise. I would not recommend or use Hertz again
About QEEQ: 10.0 /10
I had no issues with the website easy rentcars.com
Pickup Truck | Dodge Ram 1500 or similar

Relevant Reviews on Hertz in United States

Colin Shelley

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Reviewed: Sat, Oct 5, 2024
About Hertz: 10.0 /10
There was a system issue, and I waited for over 2 hours.
About QEEQ: 8.0 /10

Dean Humphr(e)y

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Reviewed: Tue, Aug 20, 2024
About Hertz: 8.0 /10
Overall, it's decent. However, the rental insurance purchased through QEEQ was not recognized by the store, so I had to buy the $25 per day collision damage waiver instead.
About QEEQ: 8.0 /10

Abner Timothy

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Reviewed: Mon, Mar 18, 2019
About Hertz: 6.0 /10
We booked over a month in advance, but when we arrived at the pickup location, they said the car wasn't suitable for four people. After showing the reservation information, they claimed the car we booked wasn't available. They only offered a pickup truck or a smaller model. We ended up taking the pickup truck to the airport to exchange for another car. The replacement car was very old, with more than 38,000 miles on it and very high fuel consumption. The staff at the pickup location had a poor attitude.

J.Floyd

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Full Size | Chevrolet Malibu or similar
Reviewed: Tue, Jun 2, 2020
“Excellent experience...”
About Hertz: 10.0 /10
Car met the need and my expectations.
About QEEQ: 10.0 /10
Professional customer service and processes.

M.Gauthier

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Economy | Chevrolet Spark or similar
Reviewed: Fri, Jul 13, 2018
“Great job”
About Hertz: 10.0 /10
Like: Staff was so helpful and even gave my corporate discount on top of my inexpensive price. They were friendly and efficient and not mad when I brought the car back early

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