Easy location in airport

Easy booking, good price, easy to manage and cancel

Acceptable

Overall good, just a bit slow.

Renting a CRV for $39 a day, what more can you ask for? 'Fantastic!' The car had 45,000 miles on it, but it was well-maintained and still drove great. However, QEEQ told us insurance was included, but the rental company said it wasn't, and we had to buy it separately, and it wasn't zero deductible. In the end, we didn’t buy it from them. We were a bit nervous throughout the trip.

The staff at the Melbourne Airport branch are quite friendly, and they offer services in Chinese. However, the Chinese service often comes with upselling, trying to scare you into buying full insurance, which doesn't feel good. The thing I'm most dissatisfied with is the car condition. Being the cheapest rental company, the cars are usually older models. A 2013 model is still acceptable, but I was given a 2010 Corolla, a 6-year-old car with over 90,000 kilometers and various scratches. I might as well buy a lottery ticket. The old engine combined with an outdated 4-speed automatic transmission results in high fuel consumption.