Smooth and affordable

The car had a few dings and stains on seat but ran great. Also had almost 60000 miles. Not a new car

Fox car rental staff were very helpful and friendly .

Easyrentcars.com was easy to use and very good to deal with.

There was no line at the car rental and about 4 people on staff so we were helped right away. They tried to up-sell us on about 5 different things. One of which is insurance and they tell you that if you don't go with their insurance and the car ends up in the shop they will charge you the daily rent fee for as long as they can't rent the car. Maybe this is typical but I have never had a company tell me that so I would probably look around for a different company the next time that doesn't have this policy. The car itself had been cleaned but hadn't been given as much care as we are used to with rentals.

Waited to long for shuttle to pick me up, waited to long inside FOX to get vehicle, vehicle was dirty. Waited to long for shuttle to pick me up and bring me back to airport. Just terrible. !!

On receipt told to go to lane 7, not easily marked to find. Once found car wasn’t there and wasn’t ready. Had to find someone in lot to help us. Counter staff knowledge was poor, customer care service poor.