SEATTLE AIRPORT CAR RENTAL REVIEWS

After getting off the plane, there is a shuttle bus that directly takes you to the car rental building, which is very easy to find. The staff was very friendly and polite. They mentioned we could choose between a Toyota Camry or a Chevrolet SUV. We booked the SUV. The car was in good condition and easy to drive, though the tires were a bit noisy on the highway. I think next time it's better to rent a car with lower mileage. Overall, it was a pleasant experience.

I use QEEQ every year when traveling abroad and have been a loyal customer for many years. Overall, the experience has been excellent!

The service is good, but the queue is quite long.

Overall, the experience was pretty good.

Very convenient, with no hidden tricks.

The car provided by the rental company was quite different from what we booked. We reserved a Toyota Camry but ended up with a hybrid RAV4. That said, we drove it for over 10 days and only had to refuel a few times, which is great considering how expensive gas is in the U.S. these days. We extended the rental for another two days because our plans changed, which cost us quite a bit more. To be fair, that's on us for not planning better, but they could improve by offering a uniform rate for extensions beyond a certain number of days. Instead, we ended up paying a steep extra charge—haha, nothing we could do about it.

Satisfied

Good

Once again, a very satisfying car rental experience. The service was attentive, convenient, and efficient, with no hidden charges. I will continue to rent cars here for future trips.

The service is quite good.

We picked up the car in Seattle and drove all the way to Yellowstone, heading north into Canada. Near Jasper, we hit an animal, and the car was damaged and couldn’t continue. Fortunately, we had purchased roadside assistance insurance, and the rental company staff was available 24/7 to assist. Although we waited for rescue in the cold wind for most of the day and had to communicate several times, considering the remote mountainous location, the incident was handled relatively smoothly. QEEQ also helped coordinate with the rental company. Overall, we were satisfied with the service!

The waiting time for picking up the car was too long. Other than that, everything else was fine. The processes for picking up, exchanging, and returning the car were all simple and convenient.

The staff was nice. There was some upselling during the car pickup process, but I didn't buy anything.

The car was relatively new, but it already had some issues. Since I purchased insurance, I didn't mind the scratched paint on the rear bumper. It drove fine, but the door made a strange noise.

The car rental company at Seattle Airport upgraded my vehicle model, very nice.

No hidden charges, and the store offers full insurance.