You can complete the procedures right inside the Salt Lake City Airport, making it very convenient to pick up the car! The service attitude is very friendly, there is no forced insurance sales as rumored.

Very good!

Renting a car at Salt Lake City Airport was very convenient, right at the airport exit. After completing the paperwork at the counter, the staff gave us the keys and told us the parking spot number, and we went to the rear parking lot to get the car ourselves. They also provided a damage report for the car, informing us that if we found any issues upon inspection, we could contact the staff in the parking lot to correct them. The staff asked if we wanted to add roadside assistance insurance. Since we were told that we would get a brand new car with only 4000 miles on it, and our rental fee already included comprehensive insurance, we felt it was unnecessary to add any extra coverage (which proved to be correct, as the trip went smoothly and the car was in excellent condition).

Lack of Chinese language service

The Alamo branch at Salt Lake City is very convenient. You can handle the rental process directly at the airport upon arrival. The process is efficient and quick, and the car models and conditions are good. The only downside is that you need to return the car with a full tank, and it's challenging to find a gas station near the airport. Overall, this car rental experience was very satisfactory.