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Live chat Email us Service Code: 7977410122
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Excellent overall except for the lady at the counter for which the score is zero

Reviewed: Sat, May 18, 2019
About Budget: 8.0 /10
The lady forcefully charged the one way fee to my card when it was paid for. Upon showing her she refused to reverse it and then after a lot of persuasion convereted the amount into a deposit. She also insisted that i by an insurance and told me that the insurance that I had pre purchased was of no use. I think overall except the lady at the counter the experience was excellent
About QEEQ: 10.0 /10
it was easy and quick, the price drop did not work for me since there was no price drop on what I had booked. Loved the platform
Medium SUV | Ford Edge or similar

Relevant Reviews on Budget in United States

May Juliana

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Reviewed: Thu, Mar 20, 2025
About Budget: 10.0 /10
It was very convenient to get the car.

Lindsay Smollett

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Reviewed: Wed, Aug 21, 2024
About Budget: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Jo Carey

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Reviewed: Sat, Jun 20, 2020
About Budget: 6.0 /10
I booked a Ford, but they gave me a Mitsubishi ASX at the store, which was much smaller than expected. The staff insisted that I buy insurance, saying they wouldn't give me the car if I didn't, even though I had already bought it when I reserved. They were very impatient with communicating this with customer service, and it took over an hour to resolve. It was very troublesome, and in the end, they gave us the Mitsubishi ASX and let us leave, even complaining that we were troublesome.

Simona Guy

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Reviewed: Fri, Aug 26, 2016
About Budget: 6.0 /10
The urban rental location is relatively small, but the staff is friendly.

H.Storer

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Small SUV | Toyota RAV4 or similar
Reviewed: Sun, Mar 3, 2024
About Budget: 7.0 /10
Car windscreen was a little dirty and we ran out of windscreen wash fluid after only one day
About QEEQ: 8.0 /10
All overall experience was satisfactory.

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