Excellent overall except for the lady at the counter for which the score is zero

Satisfied

Friendly attitude and high efficiency

They gave us a standard tesla but after a week of driving wound up not keeping the charge. We were driving quite alot from Palm Springs to Phoenix to New Mexico - Tucson and finally had to go back to PHX to exchange the car because it was too stressful having to stop literally every hour to charge the car! The budget team was absolutely excellent in providing great service. They exchanged the vehicle with a long range version which actually worked properly. Honestly tough if youre planning a long trip I would recommend a gas vehicle because its just not worth all the time you will be spending to charge the vehicle - for minimal $ savings. Its a headache

I was apprehensive about using them and was concerned I would be turned away but everything worked fantastic and got such a great deal that I will be booking another vehicle just as soon as I finish this review!

I had fully paid for my reservation, but when picking up the car the staff required me to pay for the tax. She told me I could not add anther driver even though Easy Rental Cars provided me that option. That didn’t make any sense and was very unpleasant.