The car was decent, with a mileage of 40,000 kilometers. However, the windshield had two cracks caused by stones that were not repaired, slightly affecting visibility while driving. The steering felt a bit loose, which wasn't ideal given the narrow roads and gravel paths typical in Tasmania. The staff at the rental office were quite diligent and patient. I purchased full insurance from the rental company, and there were no pre-authorizations or deposits. They charged 300 AUD for insurance, and I was able to drive away immediately.

The counter has two staff members and the airport wasn't crowded, so I could be attended to right away.

I took the documents provided by the car rental and got the keys at the counter very quickly. The car was a brand new Nissan SUV. We had a smooth seven-day road trip. As long as you refuel the car, the drop-off process took less than five minutes.

Efficient and well-organized process

There was a bit of a wait when renting the car, probably waiting for someone to return their car so it can be rented to us. Returning the car was very quick. Overall pretty good.