The car wheels were shaking a lot, the car smelled like crap, the staff Was rude

I called my bank and was told that it was their machine, this confirmed by a rental I did later in the day.

The windshield wipers were non functional. I was in a rainstorm driving blind. When I called to complain, Right Cars hung up on me and the lady was very rude.

We showed up expecting an easy experience and then they try to say that the state of Florida has new strict driver liability laws, and you NEED to buy their daily insurance to comply. This is not true, and is just their own policy to force you to buy their insurance (which makes them more expensive than other rental agencies)

The staff at pick up was rude. car was very dirty inside. I feel like this was a total scam!

Location is ghetto, the office is a closet on the side of a repair garage that was made into a office. The first car they tried to give us had a brake light out. So they switched us to a car with major dents and a check engine light on. The inside of the glass was so dirty when the sun hit the glass I couldnt see out of it. The car had 3/4 of a tank of gas at pick up, how do you replensih 3/4 tank? It should be full and returned full.