The rental company was great, they provided an upgrade to a mid-to-large SUV, Hyundai SANTA Fe.

It was okay. The first male staff member was alright, but the second female staff member was extremely rude. It was obvious she was usually mean and racially biased. To avoid saying it's racial discrimination, I won’t emphasize her skin color. She spoke too quickly, and when I didn’t catch what she said, she immediately mocked me as if I didn’t understand English. Ridiculous.

The wait time was a bit long

Self-service car pick-up available, no need to deal with insurance upselling. Also, since there weren't enough SUVs, they kindly offered several minivans as alternatives at no extra cost. Truly worth it.

The company has a lot of vehicles, great service, low prices, and the model I chose exceeded my expectations. Thumbs up.