Alamo Zurich Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Mavis Sandy

Switzerland

Reviewed: Sun, Jun 19, 2016

About Alamo: 2.0 /10

1. Took the car away early and didn't return it; 2. Multiple contact attempts were ignored; 3. Both parties shifted responsibility without resolution; 4. Poor vehicle quality, had a flat tire and no spare tire; 5. Charged the full amount in advance, but didn't provide a car for the last 5 days, and nobody addressed this issue to date.

1 days rental

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Eudora Dan

Switzerland

1 days rental

Reviewed: Sun, Jan 26, 2025

About Alamo: 2.0 /10

After the car accident, both the car rental platform and the rental company shirked responsibility. I had no choice but to passively accept and bear the additional costs during the rental period. Both parties provided completely contradictory feedback, which is unacceptable. It has been two months, and the issue still hasn't been resolved.