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Search for East Coast Car Rentals Car Rentals in Melbourne
Reviewed: Sat, Dec 12, 2015
About East Coast Car Rentals: 2.0 /10
There is no storefront at the airport, and I waited a long time, making several calls, even contacting the domestic rental website, before the free shuttle arrived. It wasted a lot of time, and I will never choose this company again. The deposit of AUD 1000 is higher than other companies, and it was only released a month after returning home. Additionally, my credit card was charged AUD 24.18 after returning, without any explanation or receipt. I rented cars from other companies twice before in Australia and never encountered such issues. It's terrible.
car image
East Coast Car Rentals
Melbourne Airport(MEL)
Melbourne
Australia

Relevant Reviews on East Coast Car Rentals MELBOURNE AIRPORT

Selena Katharine

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East Coast Car Rentals
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sun, Feb 26, 2017
About East Coast Car Rentals: 8.0 /10
The rental office is located on the outskirts of the airport, and finding the shuttle bus location is not clear. However, the customer service was good, and car inspection was done immediately upon return, avoiding misunderstandings from the lack of handover.

Newman Herbert

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East Coast Car Rentals
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Mar 9, 2015
About East Coast Car Rentals: 10.0 /10
Satisfied! This is my second time renting, so I'm experienced. After landing, I asked the information desk where the usual shuttle bus stops, and then walked straight to pick up the car. The car's condition was okay with over 90,000 kilometers, not as good as the one in Sydney, and the USB port couldn’t charge, but the service was quite attentive. I will rent again next time.
About QEEQ: 10.0 /10

Antonia Susanna

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East Coast Car Rentals
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Mar 24, 2015
About East Coast Car Rentals: 4.0 /10
It feels quite professional, with a better attitude than Europecar.
About QEEQ: 8.0 /10

Michael Marner

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East Coast Car Rentals
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Jul 9, 2015
About East Coast Car Rentals: 10.0 /10
The service attitude was very satisfactory. After arriving at the airport, I called the store to get the information on where to wait for the free shuttle, which was actually easy to find. When you exit the terminal, you will see three lanes of traffic. The second lane is generally where hotel shuttles wait. Look for a brown sign with white letters, and you can wait near there. The East Coast shuttle is white with yellow letters and a big 'E'. This shuttle will take you to the store to pick up your car.
About QEEQ: 10.0 /10

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Intermediate | Toyota Corolla or similar
East Coast Car Rentals
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, May 25, 2019
About East Coast Car Rentals: 8.0 /10
Car was great and drop-off was swift. Love the free pick-up and drop-off service to and fro the airport to the East Coast. Counter staff were rude and unfriendly, but everything else was great.
About QEEQ: 10.0 /10
Good platform with good customer service

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