The service attitude was excellent and very thoughtful. The queue arrangement was particularly reasonable.

Picking up the car from Los Angeles airport is very convenient. The Alamo shuttle bus driver was very helpful, and the staff at the self-service car pickup area were also very nice.

We originally booked a Toyota RAV4, for 4 people and 3 suitcases. In reality, we had 4 people and 5 suitcases, so we upgraded to a Nissan Pathfinder. The luggage space was still insufficient, and we had to fold down the last row of seats to solve the issue. Fortunately, there were only 4 of us. The upgrade also added windshield insurance, which we accidentally accepted and ended up spending an extra thirty dollars. The car’s condition was excellent, no complaints.

Not as enthusiastic as before, constantly recommended more expensive cars and made us buy additional insurance

Very good! Felt great! Convenient and fast!