Very good and convenient.

Self-service car pickup, no need to queue, very fast, and no insurance upselling. It was the most pleasant car rental experience.

It's a great car rental company. When we arrived, business was so good that our chosen model was unavailable. The staff simply said, 'Pick any car you like and drive it,' which was pretty cool! Haha

The staff who explained the car models to us was very unreliable. He told me the car I wanted was unavailable, even though it clearly was.

After a window smashing incident, Alamo's service was very prompt and efficient, with no extra costs. Fortunately, we didn't follow QEEQ company's customer service suggestion to privately fix the window at a repair shop. Otherwise, we'd have to bear the cost of the car window on top of the significant loss from our stolen luggage.