All good apart from the breakdown issue.

There were few reception staff, and additional charges were not disclosed beforehand. At Dollar, we requested a toll pass box but were charged $115 without prior notice. The first car they gave us had a hole in the front windshield, which was also not mentioned in advance. We had to drive back to the airport to exchange it, and they gave us a nice-looking blue car. However, possibly due to this, the rearview mirror cover was stolen. We reported it to the police, and it took an entire morning to sort it out. Fortunately, we had already purchased insurance.

The car was nice, spacious and comfortable

Nice app

- lots of charges added at the time of pickup. Was probably in the small print at the time of booking, but should be more clear. - car group advertised was a Jeep Cherokee - ended up with something (although in the size category) couldn't be included in the same category if car prestige was part of the criteria

- additional charges should be more clear during the booking process. I would much prefer to know all of the potential additional charges upfront at the time of booking

Like: Good car good stuff
Dislike: I paid more than what was written on the website they said it is airport taxes although the price was tax included with no specifications and they said it is the role there actually i felt very bad

Like: Our car hire from Dollar was processed quickly, efficiently and customer service was excellent. We were able to pick up our car and travel to our destination with no problems.
Dislike: .