The staff were very patient and processed the paperwork quickly!

Highly satisfied! Hertz service is excellent. The self-service car selection is super convenient; you are given a designated area where you can choose any car. It's safe to say they are among the best rental companies. The full insurance price is reasonable, there is no upselling of other services, and the return process is quick and hassle-free. Highly recommended.

The counter staff was a bit slow and sometimes chatted with the customers in front, but overall it was okay. Maybe it's just that Americans are more enthusiastic and can't help but start chatting?