Our language skills are not very good, but the gentleman handling the car rental was very patient. If we didn’t understand something, he would explain it in a different way. We had 3 large suitcases and initially rented a Q3. He pointed out that the suitcases might not fit, so we switched to a Q5, and everything worked perfectly.

The staff at the rental office were very nice. They didn't push any insurance sales. They just checked my documents and reservation and processed everything.

The company is professional, has good service attitude, and the car is in good condition.

Convenient, orderly, and efficient.